Unlimited care when you need it

Broken device? Or simply ready for a change?
iProtec⁺ with AppleCare Services gives you peace of mind with flexible care for the iPhone you love.
Enjoy greater peace of mind with the option to replace your device even if it has no damage, with no additional questions asked.

Start a request

Here’s how it works:

Simply submit a request to switch the device. Repair the device, or replace the battery* through our website. Just log-in and choose the service you want and let us take care of it for you.

Make the switch in just a few easy steps

We’ll keep you connected in the fastest, easiest, and most convenient way possible.

Two arrows around a device that shows how the switch process allows users to always have a device.

Select a service

Select the service you would like to request - Device Switch, Device Repair, or Battery Replacement when the battery health level is below 80%.

A finger selecting an option on a keyboard.

Choose your preferred device

You have the flexibility to choose your preferred device, ranging from Identical device to Like-for-Like (same model, different color). Terms apply.

Punctuation marks above a device to describe a state of a device.

Current state of the device

Provide some basic details on the current condition of your device.

A pin point on a location that explains that we deliver the device where customers ask us to.

Delivery details

Please provide a residential or office address for device delivery.

An invoice with a dollar that shows how much customers need to pay.

Payment details

Enter your credit card details or select bank transfer.
(Device Switch and repair are subject to service fees*, while Battery Replacement is a complimentary service provided as part of the iProtec⁺ with AppleCare Services service plan. Terms apply.)

At bolttech, we offer two simple choices for you to make a switch:

Phone repairing with a screw driver.

Device Repair

Be worry-free. Broken? Cracked? Device slowing down? Black spots? No problem. We will repair it for you with no question asked.

Phone repairing with a screw driver.

Battery Replacement

Request for a battery replacement when your battery’s health level drops below 80%*

Frequently asked questions

iProtec⁺ with AppleCare Services is a program that offers 2 unique benefits such as;
  • No-questions asked (NQA) device switch.
  • Screen replacement, services for device issues and malfunction, along with warranty and battery replacement, embedded with AppleCare Services, where “warranty” refers to the quality assurance of devices following service activities such as device replacement or screen repair.
This service is open to customers purchase a new iPhone device either from iStudio and UStore operated by Copperwired, SPVI and UFicon. To enroll in the Program, you need to:
  • Purchase a new iPhone from Apple Authorized Retail Partners either from iStudio and UStore operated by Copperwired, SPVI and UFicon.
  • You may enroll to the service plan within 30 days from the date of the new device purchase.
    The benefits of the Program include:
    • Device Switch
      You can switch your mobile device for a Like-for-Identical or Like-for-Like for any reason anytime. Simply request for a Switch and we’ll deliver your preferred selection to you in exchange for the existing enrolled device.
    • Screen Replacement
      Your enrolled device will be entitled to screen replacement if you choose to repair it.
    • Full Device Repair
      You are entitled to request for full device repair from any iStudio, iServe, iCenter, iMedic, and Apple Store locations worldwide as part of the AppleCare Services. The service may involve replacing parts or exchanging the device for a like-for-identical (Whole Unit Replacement). If your device is damaged beyond the service center’s acceptable repair condition, you may proceed with Switched through bolttech.
    • Warranty
      You are entitled to request for a full device repair. Service and support are available at iStudio, iServe, iCenter, iMedic, and Apple Store locations worldwide. If the device is irreparable, the device will be Switched with a like-for-identical Whole Unit Replacement.
    • Battery Replacement
      You are entitled to request for a full battery replacement at any iStudio, iServe, iCenter, iMedic, and Apple Store locations worldwide as part of the AppleCare Services should the battery health drop below 80%.
    Like-for-Identical
    Switches your existing device with an identical model, i.e. same brand, model and color.
    Like-for-Like
    Provides switch like-for-like device with different color of the same brand and model.
    No, like-for-Identical or Like for Like option only allows you to select devices within the same generation and price range
    There are 3 types of fees.
    • Product Fee – This is the Program service plan fee paid upfront at point of purchase or within 30 days from the date of purchase.
    • Switch Service Fee – Service fee payable when requesting for a Switch service. The payment is payable to bolttech.
    • Repair Service Fee – Repair Service Fee is payable upon requesting a repair service. For walk-in repair cases, the fee is payable directly to the Apple Authorized Service Provider. For Door-to-Door repair services, the fee is payable to bolttech.

    Need help? View the complete program FAQ.

    Start a request