Unlimited care when you need it

Broken device? Or simply ready for a change?
iProtec⁺ with AppleCare Services gives you peace of mind with flexible care for the iPhone you love.
Enjoy greater peace of mind with the option to replace your device even if it has no damage, with no additional questions asked.

Start a request

Here’s how it works:

Simply submit a request to switch the device. Repair the device, or replace the battery* through our website. Just log-in and choose the service you want and let us take care of it for you.

We’ll keep you connected in the fastest, easiest, and most convenient way possible.

Select a service

Select the service you would like to request - Device Switch, Device Repair, or Battery Replacement when the battery health level is below 80%.

Choose your preferred device

You have the flexibility to choose your preferred device, ranging from Identical device to Like-for-Like (same model, different color). Terms apply.

Current state of the device

Provide some basic details on the current condition of your device.

Delivery details

Please provide a residential or office address for device delivery.

Payment details

Enter your credit card details or select bank transfer.
(Device Switch and repair are subject to service fees*, while Battery Replacement is a complimentary service provided as part of the iProtec⁺ with AppleCare Services service plan. Terms apply.)